Pricing Tiers

After signing up you'll automatically be enrolled into the free tier. We offer two other pricing tiers tailored to accommodate everyone from hobbyists to developers looking for extensive generation capabilites.

Free Tier

Perfect for those just getting started with video generation!

• Access to Generative Video Models: Experiment and create without any initial cost.
• 5 Minutes of Generation: Ideal for small projects and trial runs.

Starter Tier

Step up your game and unlock premium features.

• Everything in Free: All the features you love, plus more.
• No Watermarks: Deliver professional-looking content.
• 20 Minutes of Generation: More time to perfect your projects.
• Unlimited Additional Minutes: Need more time? Only $1 per additional minute.

Developer Tier

Built for power users who need maximum flexibility and capability.

• Everything in Starter: All the premium features, without limitations.
• 60 Minutes of Generation: Ideal for larger projects and commercial usage.
• Unlimited Additional Minutes: Extend your creativity without breaking the bank, just $1 per extra minute.

How to upgrade Subscription

To upgrade your subscription, go to the Sync Labs Web App (opens in a new tab) navigate to the Subscription (opens in a new tab) page and select subscribe under the tier you're interested in.

This will redirect you to a secure Stripe (opens in a new tab) hosted checkout page where you'll be prompted to enter your payment information. Upon completion you'll be redirected to the Sync Labs Web App (opens in a new tab).

Subscription Management

To manage your subscription, go to the Sync Labs Web App (opens in a new tab) navigate to the Subscription (opens in a new tab) page and select the manage subscription button at the top right of the screen.

This will redirect you to a secure Stripe (opens in a new tab) hosted billing portal where you can update your payment information, view your billing history, and cancel your subscription.

Billing Cycles

Billing cycles are based on the date you first signed up for a subscription. For example, if you signed up on the 15th of the month, your billing cycle will renew on the 15th of each month.

Overage Charges

If you exceed your monthly generation limit, you can continue to access the service by allowing overage charges.

This can be done by going to the Sync Labs Web App (opens in a new tab), navigating to the Subscription (opens in a new tab) page and toggling on the allow overages option under the subscription section.

When overages are enabled and you exceed your monthly generation limit, you will automatically be charged $30 for 30 additional minutes of generation.

You can disable overages at any time by toggling off the allow overages option.

FAQs

Credit rollovers

Subscription credits expire at the end of each billing cycle and do not rollover. You'll receive a fresh set of subscription credits at the beginning of each new billing cycle.

Overage credits, however, will rollover to the next billing cycle only. Any unused overage credits after that period will expire.

Canceling a subscription

You can cancel your subscription at any time by going to the Sync Labs Web App (opens in a new tab), navigating to the Subscription (opens in a new tab) page and selecting the manage subscription button at the top right of the screen.

Pre-paid customers

If you paid for credits before the subscription model was introduced and are having issues with accessing your credits, email us at [email protected].